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In a recent interview with a potential client seeking SEO services, I was posed with an interesting question. It was the kind of question which made me pause to reconsider my SEO copywriting methods and how I market my services.

"Marjorie," he said, "I like what you're saying about the importance of content, but I can't help but notice that your approach seems quite different from many of the other SEOs we've spoken with. They've talked a lot about links and meta data, while you seem to be much more focused on site content. What can you say about that difference?"

I tend to consider myself a writer, first, SEO second. It just so happens that SEO is often easiest to apply when integrated into site content writing and content marketing. You want me to write content for your website? Well, why not do the keyword research and incorporate optimized page titles, meta data, header tags and internal links into the content while we're at it? You'd like me to write articles or feeder sites to market your website? Why not include well-researched, optimized titles and links with strong anchor text? It just seems to make sense.

Ironically, my emphasis on quality writing seems to have only pushed me deeper down the SEO rabbit hole. It's as if quality writing and SEO go hand in hand!

In answer to the potential client's question, I pointed out that my end strategies and goals were very similar to those of the other SEOs he'd spoken with, they just took a different approach. My proposal contained plenty of recommendations for link building and optimization, but they were expressed in terms of content rather than in terms of straight text link building. I pointed out that in order to gain a substantial number of quality links, SEOs must at one point or another syndicate articles and content. The other SEOs didn't reference content writing because they most likely planned on outsourcing article/content writing at bottom dollar, while I included article writing as part of my service package.

But there was another important difference he was picking up on: my emphasis on on-page site content optimization and writing. Other SEOs emphasized link building as the priority - why did I place such importance on on-page content writing?

Well, first, because I'm a writer. If you want someone to pull grey or black hat SEO ninja moves and acquire thousands of links for you in a short span of time, I'm not your girl. True, more aggressive link building strategies can be very effective for ecommerce sites in competitive markets, but there are plenty of SEOs who specialize in that area, and I don't care to compete with them.

But there's another reason I place a strong emphasis on on-page SEO copywriting: it works. In the long run, having lots of well-written SEO on-page content tends to develop more sustainable search engine rankings while drawing more qualified traffic - or, in other words, people who are more likely to buy.

Why? Because on-page content allows you to optimize your site not only for competitive main category terms (i.e. "auto body repair"), but also a host of niche longtail keywords as well (i.e. "car bumper dent repair", "fix auto paint scratches").

Why target longtail keywords? By their nature, longer search queries are more specific AND less competitive, allowing you to market your site to people looking for very specific products or services with a lot less effort.

Neglecting to optimize your site for longtail keywords means missing out on a huge sector of your market. Recent figures indicate 56% of buyers searching online use queries of three words or more, and 20-25% of all Google search queries are completely unique. Studies have also shown that visitors brought in by longtail keywords tend to have higher conversion rates.

In a recent article on optimizing content for longtail keywords, SEOBook.com used the following diagram. Take a close look at how the On Page Optimization slice of the pie chart differs between competitive and longtail keywords:

According to SEOBook.com's research, on-page optimization only has a 5% influence in gaining rankings for competitive keywords, while it has a whopping 50% influence on rankings for longtail keywords. These figures seem very low, and from my experience, on-page optimization tends to carry more weight than 5 and 50%, particularly for smaller niche industries and local businesses (i.e. sites with lower competition). Still, these figures demonstrate an important point about marketing sites for longtail keywords: it requires on-page content.

And what does good SEO on-page content require? Good SEO copywriting.


In an effort to participate in the delightful LaVonneEllis' #customerlove challenge, I'd like to take a break from SEO to talk about a more personal kind of lead generation.

While blogging, twitter and SEO can be great tools for marketing, sometimes it pays to take a break from mass content syndication and find a much smaller - and more qualified - pool of potential leads. Industry forums, niche social networking sites and LinkedIn groups can be all be fantastic places to hunt down people who are interested in the products or services you offer. Even better, many of these people are actively asking questions that YOU KNOW THE ANSWER TO.

"How much should I pay for SEO?"
"How do I find a way to tell my brand's story?" (Cottage Copy, I'm looking at you)
"Why am I loosing money on my Google AdWords campaigns?"

What better way to get your customers to love you (as a consultant/writer) or your product (as a retailer) than to step in and provide valuable, expert insight?

It's not quite as easy as it sounds, however. As it turns out, people really don't like having sales pitches shoved under their noses - especially when they're in spheres which are designed to protect them from in-your-face advertising. The idea is to answer peoples' questions in a way which draws them to you rather than alienating them.

So how do you put your brilliant, genius skills (or products) on display without coming off as a door-to-door salesperson?

Simple. Write answers which are 100% relevant and valuable.

If you're within 500 miles of the web marketing industry, you hear the term "valuable content" a LOT. How do you engage customers on social media? Engage in discussions with valuable content. How do you build qualified traffic with a blogging campaign? Blog valuable content. How do you make your article marketing strategy successful? Write and syndicate valuable content.

You get the idea.

So how do you turn your would-be sales pitch into a relevant, valuable answer? You pull out the stops. Don't just give enough information so that leads need to contact you to find out the rest of the answer - give the WHOLE answer, including the "secret" tricks you've been cloistering away.

For lack of a better example, let's look at a forum response I posted which helped me snag a new client. I provide social media management services/consultation to a lot of automotive repair shops, and one of my clients was kind enough to invite me to participate in a nationwide forum of auto repair shop owners. As a twentysomething (blonde) web marketer, I could potentially be on very treacherous ground with this crew. But I chose which conversations to engage in very carefully, and I try my best to make my contributions genuinely valuable to the audience. No one's booted me out yet, which I take as a good sign. Here's a thread I posted on:
Original thread:
I wrote a 2800 word article on How to Market Your Automotive Business Online that I think folks here would like. Let me know - edits or feedback on it would be appreciated! - D. Anonymous
Reply:
Loved the article, Dave. A very thorough summary of solid SEO
strategies. I can't emphasize the importance of thorough keyword
research and analysis enough. Finding high volume keywords isn't
enough; those keywords need to be 100% relevant to the web page (or blog post, if you use a blogging strategy like the one I manage here:
www.keepthecar.com). Increasing traffic is worthless if your visitors
are looking for something other than what you're selling.

Also, segmenting services into multiple sub-pages is a great way to
gather traffic for specific niche services, like "corvette repair" or
"computer automotive diagnostics".

If you're feeling confused, my web marketing
blog (www.creativewebbusiness.blogspot.com) has plenty of down-to-earth SEO tips for DIY business owners. - M. Steele
My answer was very specific, and I gave up many of my "secret tricks", but I also took full advantage of any opportunity to provide access to my portfolio. Less than 24 hours after I posted the reply, I had an email in my inbox from a new lead asking for a phone interview. Within a week, I had myself a new client. At 1 lead per post and a 100% conversion rate, I'd say the 45 minutes it took me to post a thoughtful answer to D. Anonymous was well worth it.

Here's another great example of creating #customerlove by giving away your great ideas for free.

While this post mostly addresses business-to-business lead generation, this concept could just as easily be applied to business-to-consumer and retail industries. The interweb hosts forums for just about every industry and product under the sun, and search tools like Google Social Search, Google Alerts and Twitter Search are fantastic ways to listen to questions your customer base is asking.
In the same way a well-written book title or article title draws readers in, page titles sum up the content of a web page. Different from books or articles, however, the page title's first job is to communicate with search engine spiders to determine the web page's relevancy in search results - or, in other words, what terms the page will rank for. That's not to say that page titles should ONLY be written for search engines; site users also use these titles to determine whether or not the content of the web page is worth reading.

So what exactly is the page title? It's the text snippet nestled between the <> and < /title > tags just below the header. Try right clicking on any page (or command clicking, for us Mac users) to view source on any web page, then use CTRL+F (or command + F) to find "<>".

An easier way to view the page title is to look at the top of your web page browser.

The title is the link which is displayed in search engine results, above the site description. This is the first thing search engine users see when deciding whether or not to visit your site. Bottom line: page titles NEED to be relevant, for both search engines and search engine users.

Writing search engine optimized page titles.

Page title length: 69 characters. The reason for this character limit is simple. Search engines can only fit 69 characters of page title into search results pages, meaning anything beyond 69 characters won't be shown in search results. Page titles which are too long end up getting cut off in search engine results, looking both awkward and unprofessional. More importantly, excess characters in page titles dilute the density of keywords contained in the title.

While this length may seem restrictive, it forces SEO writers to focus only on the web page's most critical keywords, improving the title's impact in search engine results. Like a haiku, a page title's rigid structure facilitates elegant simplicity, and this simplicity is appreciated by both users and search engines.

Page title structure. Every SEO writer has a slightly different approach when it comes to structuring page titles. This is my approach, and it's worked well for my clients.

Home page titles:
Business Name | Location | Main Keyword | Secondary Keyword

Home pages are unique, and my formula for home page titles is different than it is for page titles of subpages. Business name prominence is key on home pages, and should always be listed first. You want your business website to be first in search results when users search for your brand. Likewise, locally-based businesses need to include location keywords to differentiate themselves from national or international service providers or ecommerce vendors.

Product or service category pages would look a little different:
Product/Service Category Keyword | Secondary Keyword | Location (if relevant)

Notice the use of pipes ( | ) rather than commas or other punctuation. Pipes are the cleanest way to separate information for search engines, and they give pages a clean aesthetic for users as well.

Keyword usage in page titles. If you're optimizing a website, you should have a list of keywords on hand for each web page in the site, especially for the home page and service or product category pages. While some overlap is inevitable, each home, service and/or product page on a site needs to have a unique (and small) set of keywords. Writing page titles offers the first opportunity to use these keywords.

Like humans, search engines read from top to bottom and left to right, meaning your most important keywords need to come as early in the page title as possible.

For example, if I were optimizing a website which offers local driver education services, my homepage keyword list might look something like this:
business name
driver education
driving school
drivers ed
location/service area terms

"Driver education" has the highest keyword volume, but remember that we want to give the business name highest priority. This is how I would write the page title:

Driving School XYZ | Smalltown, USA | Driver Education

Since "driving school" is included in the business name, I don't need to repeat this keyword.

Let's take a look at optimized page titles in action.

Take a look at the #1 result (yes, this is a website I optimized. This is the part of the post where I get to brag).

This site ranks in the top 3 results for virtually any combination of the terms "driving school", "driver education", "west michigan" and the six cities it serves. While writing keyword-rich content and doing some minimal link building were also important elements of optimizing this site, the site's keyword-rich page titles "pull it all together".

As with every other type of SEO copywriting, writing page titles requires walking a fine line between giving keywords prominence and maintaining user readability. Keywords are useless if the page title is nonsensical and nondescriptive; likewise, beautifully written titles are worthless if they fail to rank highly in search results.
As a disclaimer, I'd like to point out that I recognize that as an SEO copywriter myself, I'm naturally biased against internationally outsourced content writing. Yes, of course copywriters in India and the Philippines have a tendency to "steal" business away from professionals like myself. Yes, Indian and Filipino writers are able to charge 1/10th of what I charge due to the differences in our respective countries' currency values.

But that's not why I believe outsourcing SEO copywriting overseas is a very, very bad idea.

For example.

A prospective sent me a sample of SEO articles he'd purchased (and regretted) from an SEO company as part of a package deal. The content was sold to him as "high quality SEO content", and he THOUGHT he was getting a bargain.

The articles were very similar to other "high quality SEO" articles another client of mine had purchased (and, again, regretted) from India for $5 per 500 word article. I've seen plenty of this kind of outsourced SEO content - never in search engine results, mind you - and it never fails to irritate me.

Still, I can understand why SEO companies and businesses think outsourcing their SEO copywriting in this way is a good idea. At $5 per 500 word article with guaranteed quality writing and optimized linkbacks, how could it go wrong?

Just like this:

"Considering how the global economy is faring these days, saving as much money as possible is not just an option. If before, a one-dollar difference does not warrant a second glance, now, even the amount of half a dollar is valued. This is why, more often than not, most people opt to do things their own rather than hiring a professional. Granted that the task may require most of their time during weekends, if it will be cheaper, then it is fine."

I'm not making this up.

Silly phrasing and substanceless subject matter aside, there are far more sinister flaws in this so-called "SEO content". Not only do these articles often fail to meet basic SEO criteria for keyword density, but they also use strategies which, if executed in bulk, could actually cause the website to be penalized in search engine results.

Keyword density. Can you tell what this particular article's main keywords are from the above paragraph? No, you can't, because there aren't any. That's right, an entire 80 word paragraph and not a single keyword.

Keyword density for main keywords inconsistent, at best. In the above mentioned article, density for the main keyword is below 1%. To make a solid impact (without getting too spammy), SEO articles need to target a keyword density between 2.5%-6%. Density aside, the keywords in these articles are often too general or improperly formatted (e.g. using "checks" rather than "ink for printing checks" and "MICRtoner" instead of "MICR toner").

No longtail keywords. Notably, the article focuses on only root keyword phrases without incorporating any longtail variations. Embedding main keywords into longtail variations is a tactic I've found to be effective for drawing traffic for the often-ignored lontail search query when drawing traffic for smaller, more competitive terms would be impossible. Thanks to low keyword density, lack of longtail keywords and lack of content value, these articles will likely never see the light of search engine results pages.

Too many links. Links are too numerous and the anchor text used is unvaried. Articles used for link building purposes should use between 2-6 links; more will put the article at risk of being flagged as spam - because it IS spam. It looks like the SEO copywriter hyperlinked every keyword in the article, bringing the average number of links to 10-20 per article.

Unvaried anchor text. The lack of variation in these links is cause for major concern. As SEO guru Tim Grice points out, Google is now giving more weight to "natural" links with varied anchor text. Websites with 100s or 1,000s of incoming links all using the exact same anchor text phrasing appear highly automated to Google. Consequently, these sites have been getting pushed farther down in the search engine results pages in favor of sites with a wider variety of deep and varied anchor text links. In short: fewer links can be better, if those links appear more natural. There's nothing natural about the links in these outsourced articles.

The Moral of the Story

Internationally outsourced SEO copywriting may be a lot cheaper, but the quality is simply not there. From a content standpoint, these articles are full of nicely phrased, disorganized fluff which provides no true value to the readers. From an SEO standpoint, these articles contain a critical lack of genuine SEO savvy which could end up wasting your money at best and hurting your website's rankings at worst.

Stuffing keywords into an article about nothing is not SEO copywriting. A true professional SEO copywriter has invested significant time into understanding the finer nuances of SEO and how successful SEO copy works; he or she takes the time to perform keyword research, outline a content strategy and leverage longtail keywords and varied anchor text. And yes, professional SEO copywriters like to be compensated for their work.

As with any other business investment, you get what you pay for. If you pay $5 for an SEO article, that's exactly what you're going to get.

Unfortunately for my prospective client, he paid far more than $5 per article once his SEO firm was finished marking them up. This brings us to the issue of purchasing re-marketed SEO content from SEO companies.

SEO companies are in the business to make money, and professional US-based SEO copywriters like me can be expensive. What better way to cut costs than to hire international ESL copywriters for $5 per page?

To be fair, not all SEO companies remarket this kind of crap to their clients - but there are plenty out there that do. If you're purchasing content from an SEO company, be sure to ask exactly where and whom that content is coming from. Investigate to see what the company's "high quality SEO articles" really are. SEO copywriting guru @HeatherLloyd has some great tips for determining whether or not your SEO firm is qualified to provide you with SEO content.

So you've done keyword research for your business's website. You've written (or have hired a copywriter like me to create) quality, keyword-rich content with proper header tags, bolding and formatting. That programming firm in India has finally gotten around to updating your website with new content, and it looks beautiful. Only one thing is missing: traffic!

Link building is one of the three most important aspects of search engine optimization, the other two of which we've already covered. When you're going through the first phase of website optimization, link building is the "capstone" that pulls it all together.

First, let's review the first three steps of SEO for small business websites.

Search Engine Optimization:

1) Perform thorough keyword research.


3) Gather inbound links from authoritative sites.

Before we get into the nitty-gritty of link building, let's define a few key terms.

Outbound Link - A hyperlink which directs from your website to another website. This shameless SEO copywriting link, for example, is an outbound link which directs from this page to my main business site.

Inbound Link - A hyperlink which directs to your website from another website. For example, I got an inbound link as part of my new Local First membership.

Anchor Text - The text that is used to hyperlink to another web page. Sometimes anchor text is the same as the website URL, e.g. www.creativewebbusiness.com, but ideally it's composed of actual words, e.g. Creative Web Business. More on that in a sec.

Link Building - The SEO practice of gathering more inbound links to your website in order to help boost your website's rankings in search engines. Good link building also boosts referrals from other sites and, ideally, helps to build brand awareness in relevant industry circles.

link building small business

What does link building do, and why is it important for SEO?

I could ramble on about the complexity of Google's constantly changing algorithms and Page Rank, but why bother when Matt Cutts is still prowling the interweb?

This is what it boils down to: inbound links let search engines, like Google and Bing, know that your website is worth being included in search results. The more inbound links your website has, the more authority it has in Google's eyes and, consequently, the higher your website will rank in relevant search results.

You can think of it as networking, but for your website. A successful business person is constantly expanding his or her network; likewise, a well-ranking website is constantly gathering new inbound links from quality websites.


Key Elements of Link Building

Ok, that was the easy part. Link building isn't as simple as paying for a bunch of crappy directory listings. There are a few important details which are necessary to make link building a successful part of a larger SEO strategy.

Over the years, SEO spammers have found a way to wiggle around Google's rules of etiquette, and, consequently, Google's rules have gotten a lot more strict. An important part of link building is avoiding practices which will get you banned from Google's search results.

Never pay for inbound links. Paid links are strictly forbidden by Google, and Yahoo and Bing don't take too kindly to them either. There are ways to wiggle around this rule, but it must be done carefully. Some directory sites require you to pay a small fee for inclusion in the directory, not for the link itself - an important distinction. These directories usually offer very low quality links, however, and are usually not worth the money. Speaking of which...

Links from quality, authoritative sites carry more weight. Search engine optimization specialists used to rely on "Page Rank" to determine how much a website is "worth". Page Rank is quickly becoming outdated, but it's still a useful guide to determining which sites to target for link building. In general, links from websites and/or pages with higher Page Rank will give you more "link juice" than those with low Page Rank. For example, a link from LocalFirst.com, which has a PR of 5, will send more link love than a link from MichiganLookup.com, which only has a PR of 3.

Prominent links outweigh buried links. How deep within a site a link is placed is yet another factor to consider when determining the value of a link. In other words, a link placed on the home page of a website is going to be far more powerful than a link placed on a sub-sub-subpage or a buried "Links" page. Remember what I just said about LocalFirst.com's PR? Well, when you drill down to the actual page my website link is listed on, the PR of that subpage is only 3. Most listing pages on MichiganLookup.com haven't even attained PR, so the LocalFirst.com listing is still more valuable.

Anchor text counts! If I could only give you one piece of advice for link building, it would be to pay attention to anchor text. Whenever possible, use the same keywords for which you want your website to rank for in inbound link anchor text. In other words, if you're targeting the term "Grand Rapids transmission repair", you'll want to gather inbound links which contain those keywords in their anchor text.

Using anchor text properly can be tricky, however. You do NOT want all your website's inbound links to have the same anchor text, since Google tends to see this as spam and may lower your website's rankings. The solution? Change things up. Changing anchor text as much as a word or two can keep your website on Google's good side.


Of course, there are many finer nuances of link building not discussed here, and I didn't touch on how to go about obtaining these links. Those topics will have to wait for another post.

Confused yet? Comment and drop me a question.


As I mentioned last week, I've been working on my first marketing video, which is in the form of a case study. Thanks to my iMac's build-in camera, microphone and video editing software, iMovie, doing the actual editing, voice over and timing portions of this video weren't too difficult. The hardest part was recording the video portion without looking and sounding like an awkward robot. There goes my future acting career.

The graphic slides were created in Keynote, then exported as images so they could be imported to iMovie. Pretty slick, if you ask me.

The video is a case study outlining the basic search engine optimization strategies I used to boost a small local driving school to the top of Google's first page. The SEO campaign I ran for this small business was relatively simple, but what made it worthy of having a case study video made of it were the phenomenal results we saw.

Using:

- keyword research
- quality, optimized content & meta data &
- basic link building,

WCMDE.com saw the following results in less than a month:

- page one rankings for 95% of the business' key service & location terms in Google, Bing & Yahoo
- 2 known sales conversions directly resulting from the campaign
- a complete return on investment

Hopefully, this video conveys how simple and cost-effective SEO can be for small and local businesses. Far too often, the costs associated with SEO and internet advertising are inflated and unnecessary, and one of my main goals as a web marketer is to make make internet marketing affordable for the businesses that struggle the most: small businesses.



I would love to hear your thoughts, comments and criticisms (yes, I want to hear your criticisms!). Comment and tell me what you thought about the video or the case study.

Thanks!
Over the last two weeks, I've been developing a web marketing video based on a campaign I recently did for a Michigan driving school (Forgive the shameless link building. What's a marketing blog for, if not to give yourself and your client links?). In concept, the video seemed like it would be very simple to put together; it would be just a basic case study with screen shots, text and voiceover. In execution, however, it proved to be MUCH more difficult than I anticipated.

As a writer I've always been overly verbose, and my creative writing background doesn't help to stem that tendency (see?). My professors taught me to edit and be critical of my work, and it's no coincidence that my most successful poems and creative pieces were always the shortest and most tightly edited. When developing copy for marketing materials, however, there's even less room for excess words. Being verbose with marketing content - whether it's video, ad copy, white paper, whatever - is the best way to kill your message and bore your customer base.

This is the lesson I learned the hard way over the past few weeks. My first video script was three pages long and took 10 minutes to read. That was after 3 rounds of slicing and dicing up the copy. 10 minutes! Without interesting visuals, nonetheless! Who would watch such a boring monster?

Luckily, a friend of mine (who just happens to also be my cousin-in-law) owns Creo Productions, the sweetest video production studio in town. Last week I asked him if he had any tips on writing scripts for video. He and his business partner always prefer to write video scripts themselves, and they've gotten pretty darn good at it (visit their blog for proof). Without blinking, he shrugged and responded, "just keep 'em short."

Andy's sage advice gave me the boost I needed to take a hatchet to the script once more until it was pared down to a manageable 5:15. Hopefully, after one more round of editing, I'll be able to get it down to 4:30.

The whole experience reminded me how important it is to "keep it simple, stupid", or "KISS". No matter what kind of content I'm writing, I have to remind myself of two important things:

- What is the message I'm trying to convey?

- What is the simplest, clearest way to communicate that message?

If there are words or phrases floating around that aren't absolutely essential to the message I'm trying to communicate, more likely than not they need to be cut.

Marketers have egos - often larger than normal folks - and it can be particularly difficult for us to take a hatchet to our creations. But when it comes to content, simplicity always wins. Whether you're a copywriter, video producer, blogger, social media guru or graphic designer, it pays to remember that less is more.

Stay tuned next week when I (fingers crossed) will publish my first video here. You can be the judge and tell me whether I "KISS'ed" or not.